(2) Uninstall and reinstall PP11SE from the media that came with your Brother MFC. (1) Read this PaperPort knowledgebase article:ĭocuCom PDF Trial watermark appears when opening PDF files Two complicating factors in your situation are (1) the "SE" editions are non-retail (usually trimmed down) versions that are bundled with scanners (in your case, a Brother MFC), and solutions for the retail products often don't apply to the SE products and (2) PP11 is very old - more than 10 years! All of that said, here are a few ideas for you: This problem has been in the PaperPort (and PDF Converter) world for a long time. Here are the detailed steps to fix this:įirst, thanks for joining EE today and reading my article - I appreciate it! I'm sorry to hear that you've run into the dreaded "DocuCom Watermark" glitch. If that works, great! But the raison d'être of this article is to explain how to fix it when that does not work, in other words, when the PaperPort scanner database has a bug such that your duplex scanner is not properly configured as a duplex scanner in the database. The first approach to fixing this is to run through Advanced setup for your scanner, telling PaperPort to download the latest scanner database, normally the option that PaperPort says is recommended. For example, here's what it may look like when the existence of a duplex scanner is not recognized:
The problem that I'm addressing in this article is the lack of a Duplex ADF choice in the Source field drop-down in the SET tab of a Scanning Profile. My experience over the years is that PaperPort is very sensitive to the TWAIN/WIA drivers, and I've seen many scanning problems fixed by installing the latest drivers.
The first step in any scanning issue is to download the latest-and-greatest drivers from your scanner manufacturer's website. This article applies to the three most recent versions of PaperPort, i.e., 11, 12, and 14 – yes, Nuance got superstitious and did not release a version 13. But this article is strictly about how to get duplex scanners to work in PaperPort, more specifically, how to achieve automatic/one-click duplex scanning, that is, duplex scanning with neither the Display scanner dialog box nor the Show Capture Assistant box checked. If you are interested in the latter, see my Experts Exchange article, How to Perform Duplex Scanning with a Simplex Scanner in PaperPort Versions 11, 12, 14. It is not about the Scan Other Side feature in the Capture Assistant that allows a simplex scanner to achieve double-sided scanning. This article is about duplex scanning in Nuance's PaperPort software with a hardware-capable duplex scanner.
0 kommentar(er)
